Job description
We are hiring Customer Support Executives for a domestic voice process in Tirunelveli. This role is suitable for candidates who enjoy solving customer problems and providing polite phone support.
Key Responsibilities:
- Handle inbound calls related to product information, service queries, and complaints
- Provide accurate responses and basic troubleshooting as per knowledge base
- Log every call in the system with proper comments and status
- Escalate unresolved issues to seniors and follow up until closure
- Meet targets for average handling time and customer satisfaction
Who Can Apply Customer Support jobs in Tirunelveli?
- 0–2 years of experience in customer service/BPO
- 12th pass or graduate
- Clear and polite communication in Tamil; basic English reading skills
- Ability to stay calm with upset customers and handle pressure
Salary & Perks:
- ₹11,000 – ₹18,000 per month depending on experience
- Performance incentives and spot awards
- Rotational shifts in day time; weekly off as per roster
- Growth to Senior Customer Support Executive or Process Trainer
Why Join Us?
- Stable process with regular call flow
- Hands‑on exposure to customer service tools and systems
- Supportive supervisors and friendly team culture
- Good platform for Tirunelveli candidates to start a corporate career
How to Apply:
Send your resume if you’d like to work as Customer Support Executive in Tirunelveli.
Job Category: Customer Support
Job Type: Full Time
Job Location: Tirunelveli Tamilnadu