Job description
We are hiring Customer Service Executives for a night‑shift process supporting international customers from Tirunelveli. This role is ideal for candidates with good English communication who want global exposure.
Key Responsibilities:
- Handle voice/chat/email queries from international customers during night shift
- Understand issues, provide information, and document each interaction
- Follow process flow and escalate complex issues to higher support levels
- Meet quality, productivity, and schedule‑adherence targets
- Maintain professionalism and courtesy in every interaction
Who Can Apply Night‑shift customer service jobs in Tirunelveli?
- 0–2 years’ BPO experience; freshers with strong English are welcome
- Graduate in any stream; basic computer and typing skills
- Good spoken English and willingness to work night shifts
- Ability to work in a team and adapt to process changes
Salary & Perks:
- ₹18,000 – ₹30,000 per month including night shift allowance
- Incentives based on quality scores and productivity
- Home drop or transport allowance as per company policy
- Weekly offs and paid leaves according to shift roster
Why Join Us?
- International process with strong learning curve
- Accent and communication training provided
- Opportunity to build global customer‑service career from Tirunelveli
- Professional infrastructure and supportive leadership
How to Apply:
Send your updated resume if you’re ready for a night‑shift customer service role in Tirunelveli.
Job Category: BPO / International Voice
Job Type: Full Time
Job Location: Tirunelveli Tamilnadu