Job description
We are looking for Customer Support Associates to handle e‑commerce order queries from our Tirunelveli office.
Key Responsibilities:
- Answer calls and messages related to orders, returns, replacements, and refunds
- Check system details and share accurate status with customers
- Raise tickets with delivery partners or warehouses for issues
- Maintain high quality in communication and documentation
- Achieve daily productivity and customer satisfaction targets
Who Can Apply E‑commerce support jobs in Tirunelveli?
- 0–2 years’ experience in customer support/BPO
- 12th pass or graduate
- Good communication in Tamil and workable English
- Ability to work in rotational shifts during sale seasons
Salary & Perks:
- ₹14,000 – ₹22,000 per month
- Incentives based on quality and performance
- PF/ESI and benefits as per company policy
- Growth to Quality Analyst, Trainer, or Team Lead
Why Join Us?
- Work in a rapidly growing e‑commerce domain
- Learn complete order‑to‑delivery customer handling
- Friendly and young team environment
- Strong internal growth opportunities
How to Apply:
Submit your resume if you’d like to join our e‑commerce support team in Tirunelveli.
Job Category: Customer Support
Job Type: Full Time
Job Location: Tirunelveli Tamilnadu