Job description
We are hiring Customer Support Executives for a telecom process servicing prepaid and broadband customers from Tirunelveli.
Key Responsibilities:
- Answer customer calls regarding network issues, recharge, and plan changes
- Register complaints and provide ticket numbers
- Educate customers on available plans, packs, and offers
- Coordinate with technical teams for resolution updates
- Achieve targets for call handling and first call resolution
Who Can Apply Telecom support jobs in Tirunelveli?
- 0–2 years’ customer support experience
- 12th pass or graduate
- Good communication in Tamil and basic English
- Comfortable with shift work and weekend rotations
Salary & Perks:
- ₹12,000 – ₹20,000 per month plus incentives
- Mobile/bill discounts as per client policy (where applicable)
- PF/ESI and other benefits
- Growth to Senior Executive or Team Leader
Why Join Us?
- Work with a reputed telecom brand
- Learn technical and service aspects of telecom
- Dynamic workplace with clear KPIs
- Regular training and skill‑upgradation
How to Apply:
Apply with your CV if you want to work in telecom customer support at Tirunelveli.
Job Category: Customer Support
Job Type: Full Time
Job Location: Tirunelveli Tamilnadu